Mc2 Privacy Policy - Malaysian User Data Protection

1

Information We Collect

Mc2 collects information necessary to deliver platform services securely and effectively. The types of information collected are as follows:

Account Information: Full name, email address, mobile number, date of birth, and encrypted password. This information is required during registration to verify your identity and manage your account.

Device & Browser Information: Device type, operating system, browser version, IP address, time zone, and language settings. This technical data is used to ensure the mc2 platform functions correctly on your device and to detect suspicious activity.

Payment Information: mc2 does not store credit or debit card numbers directly. All payment transactions in Malaysian Ringgit (RM) are processed through approved third-party payment providers. mc2 retains only summary transaction records, such as amount, date, and payment method used.

Usage Data: Betting history, games played, access logs, active session duration, and interface preferences. This data helps mc2 improve the user experience and identify potential technical issues.

2

Why We Use Your Information

All information collected by mc2 has a clear and legitimate purpose. mc2 uses your information for the following:

Account Management: Processing registrations, verifying identities, recovering accounts, and maintaining login security.
Service Delivery: Enabling access to all platform features including Sports Betting, casino games, poker, and lottery.
Transaction Processing: Processing deposits and withdrawals in Malaysian Ringgit and maintaining accurate financial records.
Platform Security: Detecting and preventing fraud, unauthorised access, and activities that violate our terms of use.
Service Improvements: Analysing usage patterns to improve the interface, performance, and overall user experience.
Service Communications: Sending important notices related to your account, security updates, and transaction information.

Mc2 does not use your information for third-party marketing purposes without your explicit consent.

3

Cookies & Session Tracking

The mc2 platform uses cookies and similar tracking technologies to enhance your browsing experience. There are two types of cookies in use:

Essential Cookies: Required for core platform functions such as maintaining login sessions, saving language preferences, and securing forms. Without these cookies, the mc2 platform cannot function properly. This cookie type cannot be disabled.

Analytics Cookies: Used to understand how users interact with the platform — which pages are visited most frequently, how long users spend on each page, and common navigation paths. This data is used in aggregate form and is not linked to any individual user's identity.

You can manage your cookie preferences through your web browser. Disabling certain cookies may affect the functionality of some parts of the mc2 platform. For more information on managing cookies, refer to your browser's help section.

4

Data Storage, Security & Sharing

Mc2 stores user data on servers protected with SSL encryption and multi-layered security measures. Access to user data is restricted to staff who require it for operational purposes only, and all personnel are bound by strict confidentiality agreements.

Active account data is retained for the duration the account remains active, plus three years following account closure, in accordance with applicable Malaysian legal requirements. Technical data and access logs are kept for shorter periods based on operational needs.

Third-Party Sharing: mc2 does not sell, rent, or trade users' personal information to third parties for marketing purposes. Information may only be shared under the following limited circumstances:

Approved payment service providers for processing transactions in RM.
Malaysian law enforcement authorities where required by court order or applicable legislation.
Technical service providers who assist in platform operations, subject to binding confidentiality agreements.

All third parties granted access to mc2 user data are required to uphold security and confidentiality standards equal to or exceeding those of mc2 itself.

5

Your Rights as an mc2 User

As a registered mc2 user, you have the following rights regarding your personal data:

Right to Access: You have the right to request a copy of the personal information we hold about your account. Requests can be submitted via mc2's support email and will be processed within 14 business days.
Right to Rectification: If you find that any information in your account is inaccurate or out of date, you can update it through your account settings or by contacting the mc2 support team. Corrections will be actioned promptly once verified.
Right to Erasure: You may request account closure and deletion of your personal data. Please note that certain data may need to be retained to fulfil legal obligations or to complete pending transactions.
Right to Object to Processing: You may opt out of receiving optional marketing communications by updating your preferences in your account settings or by contacting us directly. This will not affect the delivery of important service notices related to your account.

6

Policy Amendments & How to Contact Us

Mc2 reserves the right to amend this Privacy Policy from time to time to reflect changes in operational practices, legal requirements, or platform updates. Users will be notified of any material changes via their registered email at least seven days before the amendments take effect.

The latest version of this Privacy Policy is always available on this page. The effective date will be updated whenever amendments are made. Continued use of the mc2 platform after the effective date constitutes acceptance of the revised policy.

For any enquiries, requests, or complaints regarding your privacy and personal data protection on the mc2 platform, please reach out to our team:

Email: [email protected]
See also the mc2 FAQ for an immediate response.

Your Data Is Safe with mc2

We're committed to protecting the privacy of every user who trusts the mc2 platform. If you have any questions, we're here to help — or go ahead and create an account today.

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